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We want to provide an easy to use, valuable service for you. Please contact us if you need any support.
Feel free to post your comment or question on our Facebook Page
Team FAQ
- Do I have to have a Gmail account?
- Can I remove the ads?
- What is wrong with using my email group?
- What is wrong with using my phone group?
- Do I need a data plan?
- What is a phone tag?
- What are labels?
- Inbox full?
- How do I renew?
- Can I defer messages to email?
- How do I resign as coach?
- How do I disconnect from an event?
- How can I see team message balance?
- How do I delete my team?
- How do I preserve my message balance?
If you have a Gmail account - and you use it - sign in with that address. Otherwise, create a Google account using your favorite email address.
Just follow the links to sign up for a new Google account. You will choose a password, prove that you are not a robot, and accept their privacy agreement.
The system shows ads only when there is room at the bottom of a message. However, if you are annoyed by ads and don't mind paying for the messages someone on your team with "coach" privileges can turn them off.
The command to toggle ads is the "ta" command
- You become the single owner of the group
- You have to initiate every conversation - what if you can't be contacted?
- If someone changes their email, you have to update the group information
- When you leave the team, someone else has to re-create the group on their system.
- Everyone does not have email on their phone
- Phones don't alert immediately upon new email
The most important uses of our system occur when teams are travelling. You can't overcome issues on the road because full access to email does not exist.
- You become the single owner of the group
- You have to initiate every conversation - what if you can't be contacted?
- If someone changes their number, you have to update the group information
- When you leave the team, someone else has to re-create the group on their phone.
- Most phones limit the group size to 10 or less.
If you can receive a text message you can use our service.
Example
- You subscribe to a team from a mobile phone
- A phone tag is sent to the phone
- You sign-in to the website as me@gmail.com
- You enter the phone tag at the website
- Now we know the mobile phone belongs to me@gmail.com
People joining the team can use the service from their phone without ever signing into the website
Examples of labels:
- parent
- defense
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The command page explains the use of direct messages and labels
If you do not have coach privileges yet, get your current coach to promote you with the "mc" command. You will have to login with your account email and password.
If your team is connected to a league, tournament, or club they can renew you as well.
If you have limited text messaging on your phone and don't want the charges use the "ue" command. You will have to first login with your account email and password so we can use your address.
You can automatically return group messages to your phone in a number of hours
Remove yourself from the team with the opt out command: "oo" command. You can subscribe to the team again as a regular member by sending your name to the team number.
If no other members possess coach privileges, the system will promote someone at random. You can promote someone else prior to resigning with the make coach command: "mc" command.
Coaches can disconnect from an event by using the website or by using a variation of the opt out command:
oo xxxxxx
where xxxxxx is the event code
NC
Your team has a limited number of unsponsored messages.
When possible the system appends a little advertising at the bottom of a group message. When this happens, your team messages are not used. The more sponsorship we have the better for your team's message count!
When the last person opts out of the team
When the team expiration date is reached before renewal. You can see the expiration date by sending the "s" command
- Keep an eye on the counts shown at the bottom of your messages. Example...
CoachScott: Make sure everybodyThe numbers mean:
brings a ball to practice
(43/356)- 43 members are receiving this message
- 356 messages are left in your team message balance.
- Send an "s" command to see your message and expiration status
- Keep your messages under 80 characters so a sponsor ad pays for the message instead of the team
- Use direct messages - read about the "d" command
Event FAQ
You need to collect some information into a spreadsheet and send it to us.
Contact us and we will follow up with you.
Here is a link to an example spreadsheet in a new window/tab
From your list of events, choose the edit event action.
On the edit event page click on the
last tab with the basket icon. ![]()
Select the teams and click the checkout button.
When you broadcast messages to your connected teams, your sponsor's ads are included.
Lets say you are hosting a tournament with 200 teams, with and average of 30 members each. Your broadcast message and your sponsor's ad are going to reach 6000 people.
If your sponsor decided to make fliers and place them on all the cars at the tournament how much would that cost? Whatever number you come up with is the value you can provide your sponsor with just a single broadcast message.
Public
Tournaments and leagues want to be found by and connected to by all teams.
Private
Clubs prefer to connect to and message just their own teams.
Sponsor FAQ
You will need to allow our site to access your browser's location data so you can see a map of teams around you.
Other charts are also provided to show messaging activity.
During the sport season we see typically 2 messages per week per team. During a tournament week we see 10-20 messages per team
Example effectiveness computation
- 10 messages per month per team
- 10 teams in your area
- 20 families on a team
- 5 cents per message
- 10 * 10 * 20 * .05 = $100
So $100 to reach 200 families 10 times over one month.
Your costs are always usage based, not monthly. We deduct from your balance as your ads are placed.
You have to have at least one active ad and a balance to get an ad placed. There is no charge to just have an account.
Typically we see 2 messages per week per team during the season and 10-20 messages per team over a tournament weekend.
If your ads are not getting placed, other sponsors are bidding more and getting placed ahead of you.
We have a pay as you go model. You update your balance in $100 increments. We deduct from your balance as your ads are placed.
- 1
- Team members using our service communicate to one another using text messages on their mobile devices. These messages are usually less than 80 characters - leaving room for an advertisement! 2
- Our service also allows parent organizations (events like tournaments, leagues, clubs) to connect to teams and send them score updates, weather advisories, etc. These messages can be broadcast to hundreds of phones at a time. 3
- Sponsors (like you) can send messages too! Using your own database of mobile phone numbers you can broadcast messages simply by dropping a list of mobile phone numbers into a form.
Sponsor messages (the last type) deduct 3 cents each from your balance. We also have to create a system phone number for you to send these messages. Your balance is charged $30 on the 1st day of each month to keep a number.
Develop a relationship
- Wish them luck at the tournament or game.
- Ask to take a picture with their team or trophy
- Ask them to tell you their favorite pro team
Request action
- Present their phone and your ad as a coupon
- Ask them to complete a survey for a prize
To shorten, share, and track in-message links try bitly